Q: Do you have direct billing to insurance companies?

 A: We can direct bill to almost every major insurance provider. This also depends on the practitioner and their provided service as well as the clients plan. Some plans will not allow direct billing.  We try our best to accommodate our clients in this regard but signing up with multiple billing portals makes it very complicated and difficult to manage. All insurance companies that use Telus Health, Provider Connect and Blue Cross we can do for Registered Massage Therapy!   

Q: Is the massage chair still available?

A: We have a new service – The Quantum Room which features 2 premium massage chairs! The Room is currently available for an hour rental. 

 Q: Is the clinic open to walk ins?

A: Generally no as we do all of our bookings online or right after an appointment. We cannot guarantee that someone will be at the front at the time. We all have busy schedules with clients and do not have a full time human receptionist currently. We recommend using our online booking system. It is very straightforward, easy and convenient for both the practitioner and client.